Purchase Notes

Due to the large-scale goods, the international freight often fluctuates, and the freight template cannot be updated and adjusted in time, so the free shipping price promised by our store may be deviated due to the reduction or increase of the shipper's freight, and the selling price may be lower, or it may be In the end, free shipping is not possible. Please inform the customer service of your address and zip code before purchasing to determine the final transaction amount. If there is a deviation in the shipping fee for islands or remote areas, you may need to pay some shipping fees. The above special circumstances are not price increases. Thank you for your understanding.

Including but not limited to natural disasters, large-scale international festivals, large-scale strikes, customs inspections and other force majeure situations that cause delays in logistics delivery, such as failure to arrive at the agreed time, cannot be used as a reason for return, thank you for your understanding.

Please contact customer service after placing an order to confirm the address and other relevant information.

In addition:

We can provide you with customized logistics services:

Brazil: 15-20 days

United States: 7-10 days

Canada: 10-15 days

Mexico: 10-15 days

Japan: 3-5 days

South Korea: 5-7 days

EU: 5-7 days

Russia: 10-15 days

Saudi Arabia: 7-10 days

UAE: 7-10 days

Israel: 7-10 days

Chile: 15-20 days

Algeria: 15-20 days

Colombia: 7-10 days

Nigeria: 7-10 days

UK: 7-10 days

Ireland: 7-10 days

Switzerland: 5-7 days

Please contact customer service to confirm the time limit and price in other countries.

The above are the customized logistics services we can provide, so the price is different from the advertised price, please contact customer service to confirm the final price.

The size of the goods may affect the freight and logistics timeliness, which may be different from the advertisement introduction. Please contact customer service for final freight and transportation timeliness.

As it is a large item, countries have different tariff policies. Please contact customer service to confirm whether the products we sell include tariffs.

Things to Know Before You Buy (Bicycles)

About delivery: Bicycles are large-scale commodities that are uniformly shipped by international logistics consignment. If there is no tracking record in logistics, please contact customer service directly to check the package. The specific arrival time is subject to logistics consignment!

About tariffs: Since the tariff policies of each country are different, after placing an order, please consult customer service whether tariffs are included

About the invoice: We provide an invoice for this item, please consult customer service for details

About assembly: Our bicycles are packed in cartons. Most of them are assembled and more than 80% of them are assembled. Individual parts need to be assembled by buyers. We will provide assembly videos as your reference and guidance for assembling bicycles. Please consult customer service for details

Regarding damage: due to delivery problems, damaged parts are damaged and fall off, etc., we support services such as reissuing accessories, but do not support returns

Regarding communication: We provide multilingual services mainly in English, but the seller is not responsible for the loss caused by language problems

By default, you know and agree to the description of our store, and the explanation belongs to our store. Please read it patiently.